Gourmet Guarantee
Have you always wanted to test products from our range, but have a "fpicky" horse at home? No problem - we are convinced of our recipes and therefore guarantee you full satisfaction or refund you the purchase price of your product.
When developing our supplements, the main focus is on a high level of feed acceptance. High-quality, digestible ingredients, combined with the expertise of our veterinarians and careful bottling in regional factories, make our promise possible: Satisfied or your money back!
1. You will be refunded your purchase amount of the product.
2. You will receive a voucher code worth up to €100
✓ Product value up to 1 - 50 € will receive a 50 € voucher
✓ Product value 51 - 75 € receives a 75 € voucher
✓ Product value up to 76 - 100 € will receive a 100 € voucher.
✓ the remaining level of the product is not less than 50%
✓ you bought this product for the first time
When developing our supplements, the main focus is on a high level of feed acceptance. High-quality, digestible ingredients, combined with the expertise of our veterinarians and careful bottling in regional factories, make our promise possible: Satisfied or your money back!
How can I use the gourmet guarantee?
You have two options to choose from:1. You will be refunded your purchase amount of the product.
2. You will receive a voucher code worth up to €100
✓ Product value up to 1 - 50 € will receive a 50 € voucher
✓ Product value 51 - 75 € receives a 75 € voucher
✓ Product value up to 76 - 100 € will receive a 100 € voucher.
Which products can I return?
You can return any supplements purchased here in the shop if they meet the following criteria:✓ the remaining level of the product is not less than 50%
✓ you bought this product for the first time
The following products are excluded from the gourmet guarantee:
ESS Relax Shoot, ESS Fresh Up Shoot, ESS Level Up Shoot, ESS Abdominal Shoot & Airlight Plus.